In this episode of The Imaginary Possible, host Suzanne LaGrande speaks with Ben Forstag, the owner of Bend Oregon Jobs and Vice President of Strategic Partnerships at the Portland Metro Chamber of Commerce.
Topics discussed include:
- The impact of AI on job applications and hiring processes, specifically the Applicant Tracking system. Many job seekers today navigate a landscape where computer systems, often managed by third-party platforms like Indeed, mediate their interactions with potential employers.
- How, for many job boards like Indeed, the job applicant is the product: Information from resumes is gathered and sold to third parties.
- The limitations of AI-driven keyword matching: ATS systems may inadvertently overlook candidates who possess valuable skills and experiences but may not match specific keywords.
- The importance of making direct connections with employers and how that can yield more meaningful results in the job search.
- The potential for bias in AI-driven hiring processes, particularly against older job seekers. Inherent biases can be embedded in algorithms, consciously or unconsciously.
- The role of personal networks in hiring. Many employers prefer hiring through personal connections, which can leave job seekers who solely rely on online applications at a disadvantage.
- The practical applications of AI in businesses, such as the use of chatbots for customer support and AI-driven decisions for larger enterprises.
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