Volunteer Coordinator

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Published date: 
Wednesday, February 16, 2022 - 11:50pm
Apply to be KBOO's Next Volunteer Coordinator

 

 

 

KBOO is looking for a community organizer to manage our volunteer program. Are you the right candidate?

 

Please, email your resume and cover letter to hiring [at] kboo [dot] org​. Apply by Sunday, March 6 at midnight (PST).

REQUIRED: Please answer the following question in your cover letter, "How will you incorporate KBOO's values of justice, equity, and inclusion in KBOO's volunteer department?"

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Job Title: Volunteer & Outreach Coordinator
Reports to: Station Manager
Employment Status: Non-exempt
Hours: 25hrs. per week
Positions supervised: Volunteers
Updated: June 2021


General Description: To manage KBOO’s volunteer program. Responsible for the day-to-day
coordination of off-air volunteers. This position is a member of the Program Operating Team


Qualifications


● Volunteer management experience, preferably with a nonprofit community organization
● Experience as a volunteer, preferably with a nonprofit community organization.
● Volunteer management experience, preferably with a nonprofit community organization
● Excellent communication skills
● Excellent organizational and time management skills and attention to detail
● Experience in mediation or conflict resolution
●Ability to work well under pressure and without direct supervision
● Ability to work with a wide variety of people in a multicultural, cooperative, progressive
organization
● Ability to learn and teach skills applicable to volunteers
● Experience in training or teaching volunteers preferred
● Multi-lingual a plus
● Ability to work flexible hours, including evenings and weekends, as necessary
● Ability to use Google Workspace, and volunteer management systems such as Volgistics
or Galaxy


Essential Functions
●Schedule, coordinate, and supervise off-air volunteers
● Direct volunteers to appropriate areas of work
● Conduct volunteer intake, orientations and volunteer training on a regular basis.
● Assist and coordinate with other staff in fulfilling and scheduling volunteer tasks
● Represent the interest of volunteers within the station, and act as a liaison between
volunteers and staff.
● Lead staff for co-sponsorships and tabling events
● Evaluate and give critical feedback to volunteers as necessary
● Assist in conflict resolution between volunteers and in volunteer grievances. Responsible
for volunteer recognition
● Promote KBOO volunteering
● Responsible for maintaining volunteer management system, contact information,
volunteer hours, and database of volunteer trainings attended and interests
● Attend staff and operating team meetings as needed
● Other position related duties as assigned


Salary
This is a part-time position with a starting salary of $16.38/hour. The employee shall be eligible
for annual step increases subject to conditions in KBOO’s Collective Bargaining Agreement.


Union Shop and Probationary Period
KBOO is a union shop and all (except management, confidential, supervisory, student positions,
and temporary workers) staff are members of Communications Workers of America (CWA)-
Local 7901. Any person hired will be required to join and pay dues to CWA Local 7901 after 30
days. Per the Collective Bargaining Agreement, the first six-months of employment are
probationary.


Benefits
Benefits include medical and dental coverage, disability and life insurance, and credit union
eligibility. This position also offers paid vacation, sick leave, and 11 paid holidays per year, in
accordance with KBOO’s Collective Bargaining Agreement. FSLA-exempt employees receive
paid compensatory time off. Eligibility for the pension plan is one year after the date of hire.


Working Conditions
The Volunteer Coordinator is the first staff person a prospective volunteer meets and must
represent the station to a wide variety of people. Recruitment and outreach to new potential
volunteers must reflect KBOO’s strategic diversity, equity, and inclusion goals.


KBOO has 13 paid employees and over 300 volunteers. The Volunteer Coordinator conducts a
monthly volunteer orientation, interviews prospective volunteers for off-air and on-air work,
and directs people to appropriate trainings and responsibilities. The job requires
communication with the other staff to determine needs for volunteers to fill. You will be
supervising over two hundred off-air volunteers and evaluating their abilities to do their jobs.
You must be able to say no to people who fail to meet our current volunteer requirements.


KBOO has live remote broadcasts and events that require an intense amount of time and
coordination. The Volunteer Coordinator must assist as necessary and may be expected to
work evenings and weekends. The atmosphere is hectic and stimulating. The ability to work in
this kind of environment is essential.


Workplace expectations at KBOO radio include: effective verbal and written communications;
conflict de-escalation; skillful volunteer relations and utilization; capable project management;
work-area organization; response to phone calls and correspondence; teamwork and
cooperation with other employees, volunteers, and Board members; furtherance of KBOO
mission, goals and values; meeting attendance and participation; capable departmental
budgeting; and punctuality.


Equipment Used
Computer, voicemail, copier,, phone, studio recording equipment


EEO and Affirmative Action
KBOO Community Radio is an equal opportunity employer and affirmative action employer.
Women and people of color are encouraged to apply. Our organization does not discriminate
on the basis of age, race, religion, color, sex, national origin, marital status, sexual orientation,
gender identity, class, creed, physical or mental disability.