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69: Volunteer Discipline Code

KBOO Radio Policy   Date: July 26, 2010
POLICY 69

Volunteer Discipline Code

 Approved by:
KBOO Board of Directors


Volunteer Discipline Code


KBOO strives to create a dynamic, inclusive, multi-cultural environment, in which all people interested in supporting the Programming Charter are encouraged to participate.

While KBOO wants to include participation from all who want to support the work of the station, we find, from time to time, a person who is unable to work cooperatively, or abide by the "House Rules" (see Policy #68). In these circumstances, KBOO reserves the right to suspend or end that person’s volunteer services.

The following circumstances will be dealt with accordingly as described in each section.

1) Inability to satisfactorily perform job assigned after training.
  • If a volunteer is unable to do a satisfactory job after receiving training, the department coordinator will work to find a different assignment.
  • If none is found within the department, the department coordinator and Volunteer Coordinator will meet with the volunteer to assess what other volunteer work is available and appropriate.
  • If no work is considered agreeable by the volunteer and staff, that person will no longer be considered a volunteer.

   
Re-engagement (ie. re-involvement in KBOO): If that person seeks re-engagement, s/he shall talk with the volunteer coordinator to find agreeable work.

2) Failure to notify department coordinator of absence.

    If a volunteer fails to show for an assigned shift, the volunteer coordinator or department coordinator will speak with him/her to assess the reason for the absence. If no extenuating circumstances caused the absence:
  • The first absence without notification will receive a verbal warning from the Volunteer Coordinator or the department coordinator.
  • The second no-show within 6 months will lead to a meeting with the Volunteer Coordinator and/or department head along with a written warning.
  • If this happens three times in 6 months, the volunteer will be taken off of scheduled duties, but may respond to open calls for volunteer help (unscheduled shifts, like mailings).


Re-engagement: The volunteer will be suspended from scheduled activities for 3 months, at which time s/he may re-engage after meeting with the Volunteer Coordinator and coming to an agreement.

3) Inability to work within guidelines/boundaries established by staff, departments and/or policy, including House Rules, Policy #68.

Problems in this category and their effects may vary in severity. The staff will have some flexibility in responding.

  • When this issue becomes apparent, the Volunteer Coordinator and/or the department coordinator shall talk with the volunteer, and assess the situation. If appropriate, the Conflict Resolution Policy (#5) should be engaged.
  • If there is a second event with this volunteer, the Volunteer Coordinator and the department coordinator (or a second staff member) shall act to reinforce guidelines/boundaries. This may involve (but is not limited to) restricting access to KBOO after hours, separating volunteers and restricting volunteer activities.
  • If there is a third event concerning this volunteer, the Volunteer Coordinator and the department coordinator (or another second staff person) will use progressive discipline that may end in suspension.


Re-engagement for the suspended volunteer: A suspended volunteer may seek to re-engage after following a plan designed to address the specific behavioral concerns, which shall include a probationary period. After completing the prescribed plan, s/he shall meet with the Volunteer Coordinator and a department coordinator to address any concerns, and to get an assignment. The length of the suspension will vary according to the severity of the infraction.
  • In extreme circumstances, a staff person may recommend excluding the volunteer from further activities.
  • Excluding a volunteer requires a 2/3 vote of the staff. A volunteer who has been excluded may not enter KBOO’s premises (except for public meetings, as defined under ORS 192.610 to 192.690). If an excluded volunteer tries to enter KBOO, for anything other than a public meeting, they shall be considered trespassing.


Re-engagement for the excluded volunteer: After at least two years have passed, a volunteer who has been excluded may set a meeting with the Volunteer Coordinator, who may choose to discuss the circumstances, and may lift the exclusion. If the exclusion was not lifted, the volunteer may seek re-engagement every two years.

4) Serious infraction of the “House Rules” (Policy #68).

In the event of a serious infraction which jeopardizes the immediate safety of the station and/or individuals, the Volunteer Coordinator, or other staff member present, may act unilaterally to suspend a volunteer at once to restore safety.

  • The Volunteer Coordinator will conduct an investigation into the incident; the results of the investigation shall determine consequences that may include, but are not limited to, suspension and exclusion.
  • A volunteer who is suspended unilaterally may appeal this action to the Conflict Resolution Committee, pursuant to Policy 5, Section 5 (Conflict Resolution Policy, Appeals section).


Re-engagement for volunteers suspended or excluded after a serious infraction follows the same process as listed in section 3.
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